Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at omparkash9125@icloud.com.

We will provide the correct return instructions after reviewing your request.

You can always contact us for any return question at omparkash9125@icloud.com.

If your return is eligible, we will review your request. If an item needs to be shipped back, we will email you the correct return link or instructions and tell you who pays the shipping cost before you send it. A prepaid label is not automatically provided. If our fulfillment partner declines a physical return, we will refund an eligible request without requiring you to send the item back. Do not send an item before receiving our instructions.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will review your request and, if we ask you to send the item back, inspect it when it arrives. We will let you know whether your refund is approved. If approved, you will be refunded to your original payment method within 10 business days. Your bank or card company may take additional time to post the refund.

 

If more than 15 business days have passed since we’ve approved your return, please contact us at omparkash9125@icloud.com.